Pacific Northwest Power — Portland, OR

Pacific Northwest Power operates out of a shop in Milwaukie and covers the Portland metro area plus the northern Willamette Valley — a five-person crew serving Portland General Electric (PGE) and Pacific Power (west of the Cascades). We’ve installed GenerLink systems on over four hundred homes since 2020.

Three things drive backup power demand in the northwest: ice storms (December 2014, February 2021, January 2024), summer windstorms that bring trees onto the distribution lines in the West Hills and Tualatin Mountains, and wildfire-season Public Safety Power Shutoff (PSPS) events from the utility on hot dry east-wind days. All three are getting more frequent. Our customers are mostly homeowners in PGE’s overhead-line territory — West Hills, Tualatin, Lake Oswego, West Linn, Clackamas — and rural properties in the Mt. Hood National Forest interface where PSPS shutoffs can run 24 to 72 hours.

Every install is permitted through the City of Portland or county building department, every inspection passes first try. We combine GenerLink retrofits with panel upgrades on older East Portland and Milwaukie homes where the service is marginal. Every job ends with a driveway walkthrough using a portable generator, and we include a one-year follow-up call to make sure the homeowner has actually fired it up at least once.